Douglas is a son. Some people have suggested he does not exist, others have suggested that he is a poor child used for his family to try and get free stuff from various companies.
Douglas lives with his father and mother (alcoholic), and is frequently visited by his fathers friend Steven.
Luckily we have his fathers emails as a chronicle of Douglas’ misadventures.
You might ask how we got hold of these emails, well Douglas dropped a laptop or something outside of a house and we were walking past the house and picked it up and all these emails were on it. He probably got beaten by his mother for losing the computer, I think he was chasing a bee or something like that.
Here is a picture of Douglas (we had to draw it as he believes that he will disappear and become a paper person if anyone takes a photo of him).